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Conditions of sale

Welcome to https://www.arretneige.com (hereinafter: the “Site”)

We ask you to carefully read the following terms and conditions, they bind you to the Merchant, owner of the Site. In addition, you thereby accept the electronic mode of communication with the Merchant for all of your exchanges and that these meet all the requirements of written communication.

We reserve the sole discretion to refuse service to you, cancel an order, terminate your account, remove or edit the content of the Site or cancel an order whether or not you have complied with these Terms and Terms.

If you have any problems with an order, please contact us as soon as possible at the following address: info@arretetneige.com

RLB (Hereinafter: the “Merchant”)

 

Confidentiality of personal information

Please consult our privacy policy accessible at the bottom of our site to learn about the ways in which we collect, share and manage your personal information.

The products and services offered are intended to be sold to adults who have reached the age of majority in your place of residence, i.e. 18 years of age in the province of Quebec. By using the Merchant's Site, you represent and guarantee that you are the age of majority in your place of residence.

Accuracy of information

We do everything in our power to ensure that all information on our Site is error-free, but we cannot guarantee this fact. We may refuse or cancel an order containing an item with an incorrect description or price. Unless otherwise indicated, prices are indicated in Canadian currency.

The products offered on our Site as well as the dates of offers, prices and availability, characteristics and technical specifications of these products are subject to revision and change without notice. It is possible that a product ordered online is no longer available in our inventory or that it cannot be delivered due to a situation beyond our control. We will then cancel the order and reimburse the sums paid in return, if this is the case.

Your sole remedy in the event of non-compliance with the description of a product is to return it in its original packaging for reimbursement, in accordance with the reimbursement provisions which apply below.

Registration and password

You will need to complete a registration form to access certain parts and features of the Merchant Site. You agree to provide us with current and truthful information and to keep this information up to date at all times.

You agree to protect the confidentiality of your user name and password as well as access to your computer, so that no other person uses it. You are responsible for all transactions made in your account using this information. You must notify us immediately of any unauthorized use of your username and password and any breach of security of which you become aware, within forty-eight (48) hours of becoming aware of such breach. situation.

Applicable laws

These terms and conditions are governed by the laws of the province or state of Quebec or the country of Canada which are applicable to it. In addition, any legal action against the Merchant must be brought before the judicial district in which the town of Orford is located.

Order errors

In the event that you believe that an error has occurred when placing an order, we invite you to notify us without delay, but at the latest within 48 hours of its discovery by sending us a message to the following address: info@arretetneige.com and telling us in sufficient detail the error that was made.

Delivery and returns

Unless you have chosen a specific carrier and delivery time during the transaction for which additional charges may apply, the delivery method and carrier name will be determined by the Merchant and our usual delivery times in your territory are established at:

1 to 4 weeks.

We undertake to deliver your purchases to you within a reasonable time, subject to the availability of the carriers used by the sender, who are solely responsible for the delivery of the products or services purchased.

Risk of loss and title to the purchased goods or services pass to you upon delivery to the carrier or if the goods cross an international border, such risk passes to you upon customs clearance.

In-store pickup of a purchase made online must be done during normal business hours.

In this case, the risk of loss and title to the purchased item pass to you when you take possession of it at the store.

Cancellation, Termination, Return, Exchange or Refund Policy

Compliant and error-free order cancellations are not permitted.

Exchanges are not permitted.

Warranty limitation

SUBJECT TO APPLICABLE LAW, MERCHANT DISCLAIMS ALL WARRANTIES OR CONDITIONS, EXPRESS OR IMPLIED, AS TO THE TITLE, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE OF THE PRODUCTS AND SERVICES SOLD ON THE SITE. IT ALSO DISCLAIMS ANY WARRANTY OR CONDITION, EXPRESS OR IMPLIED, IN THE CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE) OR OTHER SERVICES INCLUDED ON OR THROUGH THE SITE AS WELL AS ON ITS SERVERS AND IN THE ELECTRONIC COMMUNICATIONS.

Limitation of liability

THE MERCHANT SHALL NOT BE LIABLE FOR ANY DIRECT OR INDIRECT DAMAGES RESULTING FROM THE USE OR MISUSE OF THE SITE OR FOR THE PURCHASE OF GOODS THEREON INCLUDING, BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFIT, USE OF DATA OR OTHER INTANGIBLES, EVEN IF THE MERCHANT HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

Copyright

The copyrights and Trademarks contained in the information published on the Site are protected by laws relating to intellectual property and are made available on the Site by granting a specific license in this regard.

In accordance with the laws relating to intellectual property in force, it is prohibited to use, display or exhibit any trademark, copyright or any other protected work accessible on the Site for any reason other than to proceed for the sale of these products and services without the right to sublicense to third parties. The owners of the trademarks appearing on the Site retain all rights not expressly granted in these Terms and Conditions.

If you have reason to believe that violations of the terms and conditions have been committed or that your work has been copied or that it is exploited on our Site in a way that infringes your intellectual property rights, please let us know inform us as soon as possible by sending us a message to the following address: info@arretetneige.com by telling us in sufficient detail the infringement that has been committed.

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